Week 3 Blog
For my role as Phillip Plant Manager, I decided to use more of a collaborative approach to the issue. This seemed like the right thing to do in the moment because we both work for the same company and we both share a common goal. While the other side was meeting the required percentage that they are suppose ot, it still negatively affected my side. If we were to be comperetive then the problem might not be resolved, and our boss would have to step in, and then it becomes a lose-lose scenario. If we could work together and find the best outcome for both, then we can solve the issue before it has to go father and that was my mindset going into it. Looking back on it, I think I made the right choice with this approach.
If I took a competitive approach to this discussion, I think it would still work out well in my favor and the other side would almost have to agree. I would have pushed harder for the Crawleys to cover the costs of repair, overtime, and inspection. I think this would work out in my favor because I can use the customer complaints, increased overtime, and going to higher management as leverage. Since most of the evidence that Crawley is not producing at the level they should, going to the VP would allow me to get what I want. Even if they do not agree, higher management will still most likely look at the facts and rule in my favor. I think my counterpart would have reacted harsher, and it would have made the discussion significantly more difficult, but I think that the outcome would still work in my favor more than if we compromised.
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